Casa Moum privacy statement

At Casa Moum, we value not only the experience of your stay, but also the trust you place in us when sharing your personal information. When you visit our website, send us a message, or make an inquiry about staying at Casa Moum, certain personal data may be collected. We believe it is important that this information is handled with care, transparency, and respect.

This Privacy Statement explains how Casa Moum collects, uses, and protects your personal data when you use our website or communicate with us. We aim to ensure that your personal information is treated responsibly and in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you acknowledge that you have read this Privacy Statement and understand how your data may be processed. If you have any questions about how we handle your information, you are always welcome to reach out to us.

We process your data solely in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation.

Company information:
Casa Moum – Beekmans BV
Company number: BE055297542

Email: welcome@casamoum.com

1. Processing of personal data

Casa Moum collects and processes only personal data necessary for providing and improving our services. This may include:

Name and first name
Address details
Email address and phone number
Any payment or billing information
Data you provide yourself through forms, orders, or correspondence

2. Purposes of processing

Personal data is used solely for the following purposes:

Responding to inquiries and contact requests
Executing and following up on orders or agreements
Managing customer and supplier relationships
Improving our website and services
Sending newsletters or promotional messages (only with prior consent)

3. Legal basis for processing

Casa Moum processes personal data based on:

Your consent (for example, when subscribing to a newsletter)
The necessity for the execution of an agreement
A legal obligation (such as invoicing or accounting)
Our legitimate interest to improve our operations and prevent misuse

4. Retention period

Casa Moum does not retain personal data longer than necessary for the purpose for which it was collected, unless a longer retention period is legally required (such as for accounting reasons).

5. Sharing data with third parties

We do not pass your data to third parties, except:

when legally required,
to service providers working on our behalf (such as accountants or IT partners), with whom we have a processing agreement to protect your data.

6. Security of your data

Casa Moum takes all reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. We regularly update our security measures.

7. Your rights

You have the right at any time to:

request access to your personal data,
have incorrect data corrected,
have your data erased (“right to be forgotten”),
restrict or transfer processing,
object to processing based on legitimate interest,
withdraw your consent (insofar as the processing is based on it).

Requests can be directed to welcome@casamoum.com.
Casa Moum will handle your request as soon as possible, no later than within one month.

8. Complaints

If you believe your data is being processed unlawfully, you have the right to file a complaint with the Data Protection Authority (DPA):

Drukpersstraat 35, 1000 Brussels, Belgium

Tel. +32 (0)2 274 48 00 | www.gegevensbeschermingsautoriteit.be

9. Changes

Casa Moum may update this Privacy Statement from time to time to reflect changes in legal requirements, our services, or the way we handle personal data. Any updates will be published on this page so visitors and guests can always stay informed about how their information is protected.

We encourage you to review this Privacy Statement occasionally to stay aware of any updates. Continued use of our website after changes have been published implies acceptance of the revised terms.

If you have any questions regarding this Privacy Statement or the way your personal data is handled, you are welcome to contact Casa Moum. We will do our best to respond as clearly and promptly as possible. Also read the Casa Moum terms and conditions.