General terms and rental conditions
Holiday domain Casa Moum
Camino de Corca 295c
29754 Cómpeta
Málaga, Spanje
1. Booking and payment
1.1. A booking is only final after written confirmation and full payment of the rental price.
1.2. When booking, we ask for a deposit of 40%. The remaining amount must be paid no later than 3 weeks before arrival.
1.3. The rental price includes costs for final cleaning and energy consumption, please use energy sparingly (turn off air conditioning when leaving the room).
2. Cancellation
2.1. The following conditions apply to cancellation by the tenant:
- More than 30 days before arrival: 50% of the rental price will be refunded.
- Less than 30 days before arrival: no refund.
2.2. We recommend taking out cancellation insurance.
3. Arrival and departure
3.1. Arrival: from 3:00 PM
3.2. Departure: no later than 10:00 AM
3.3. Key transfer takes place personally. If this is not possible, the key can be picked up or returned to the key box at the property.
3.4. In case of loss of the key, the costs of replacement will be charged.
3.5. Directions to the property will be provided by us.
4. Use of the property
4.1. The property may only be used for recreational stay.
4.2. Rental is only to persons aged 24 or older. Rental to groups of young people or for bachelor parties is not allowed.
4.3. The tenant is responsible for any damage caused by themselves or their guests.
4.4. The property is a non-smoking accommodation; smoking is not allowed inside.
4.5. Open fires are not allowed outside, except on a barbecue that is used according to local regulations, with special attention in dry months (check local regulations).
4.6. Furniture may not be moved or taken outside. The tenant must handle the inventory with care.
4.7. Energy consumption should be used sparingly, for example by turning off air conditioning and heating when leaving rooms.
5. Cleaning and leaving the property
5.1. We kindly ask our guests to leave the property in its original condition upon departure, including:
- Cushions inside
- Fold parasols
- Close all windows and doors
- Empty trash cans and dispose of waste in the designated containers along the road
- Remove bedding and put it together
- Empty dishwasher
5.2. By leaving the property tidy, you help us to offer the next guests an equally pleasant experience.
6. Number of people
6.1. The property may be occupied by a maximum of 12 people and 2 babies up to 1 year.
6.2. Exceeding this number is not allowed.
7. Pets
7.1. Pets are not allowed.
8. Cancellation by the landlord
8.1. The landlord reserves the right to cancel a booking in exceptional cases (e.g. force majeure or serious damage). In that case, the tenant will receive a full refund of the amount paid.
9. Liability
9.1. The tenant is liable for damage to the property, inventory or garden caused by themselves or their guests.
9.2. The landlord is not liable for personal belongings or accidents during the stay.
10. Deposit
10.1. A deposit of € 250 must be paid upon booking.
10.2. The deposit will be refunded within 14 days of departure, less any damage or extra costs.
11. Privacy and data
11.1. Personal data is processed carefully and used exclusively for the management of the booking.
11.2. The tenant agrees to the use of data for communication regarding the booking, arrival, departure and emergencies.
12. Other provisions
12.1. Spanish law applies to this agreement.
12.2. Any disputes will preferably be resolved in mutual consultation. If this is not possible, the competent court in Spain has jurisdiction.